At IGL, we know that your information is important to you. Therefore, we are committed to treating every piece of information you provide with utmost confidentiality.

Please note that by visiting our gaming site, Super Lotto, or its associated mobile application, you accept the practices outlined in this policy.

We are regulated by the Lagos State Lotteries Board (LSLB). Our Privacy Policy is tailored to meet the standards of the Lagos State Government in our handling of all personal information collected by us or submitted by you online at the Super Lotto website, the Super Lotto App or through your mobile phone.

Kindly take some time to read through the terms of this policy so you will understand our commitment to upholding your privacy. We will always treat your information securely and with the highest level of confidentiality. As a responsible organisation, we will not sell your information to third parties.

This Policy covers the Super Lotto website, App, products and services. Please note that when you provide information or buy Super Lotto tickets through any mobile money platform and allow us to collect information about you, you also consent to us using it and contacting you (by email, post or telephone) for the purposes set out in this Policy and you agree that this will not constitute a breach of the Laws of the Federal Republic of Nigeria. This policy may be updated from time to time, so you need to check back regularly.


Your Personal Information

At the point of account opening, app download, correspondences with customer service or the actual gaming activity, we will require your personal information. Such information may include your name, date of birth, username and password, answers to security questions, bank account, next-of-kin details, mobile phone number(MSISDN), location, debit card, driving licence and contact details, bank and mobile money account details, email address, network provider, home telephone number, home address, address where your mobile phone statements are sent, date of birth, state of residence, that you have sufficient gaming credits to enter Games, your authentication code to access your playing history, your lock code, together with details about your playing behaviour and transaction/game history relating to your playing of lottery games, and any information you send us via the website feedback function.

While these pieces of information are necessary, not all of them are mandatory. The mandatory fields will be specified while the optional ones will also be indicated.

Added to the above, we may also collect the number given to your computer or device on the internet, known as an Internet Protocol address, when sending HTML emails to you or when you visit our website. We might similarly collect your Device’s advertising identifier automatically when you use any of our Apps.


What We Do With Your Information

When you provide us with your information, we are obliged to do the following with it:

Allow you set up and run your account to play games online or on any App.

Provide you lottery services and games.

Enable you to play our games online and on any App.

Notify you if you win, about changes or information relating to your account, or changes to our services.

Ensure the website and any Apps are optimised to enable the best experience for you while playing our games.

Confirm if you are entitled to use your debit card, if you have provided one.

Periodically ask for your views concerning any of our services or products, provided we have your consent to do so. This will help us to enhance market research and promote our games and services.

Personalise our marketing campaign and other notices, only providing you communication that is relevant to you.


DATA ARCHIVAL

We may need to archive certain of your data for legal and regulatory reasons, and to continue to hold it for a number of years after you stop playing the Super Lotto game and/or close your account. We also take security very seriously, so while we hold your information, we make sure it is safe.

At the point of account opening, we often request that you let us know how you would like to be contacted. Subject to your agreement, we may also send you information about our projects, games and services. If you so desire, you can opt out of this at any time by sending a mail or choosing Unsubscribe on promotional email communications. For any concern or query, you can send an email to customersupport@superlottong.com.


Information Sharing

Sometimes, our regulators may require us to share your information with them as a requirement for keeping to the terms of our operating licence. If requested by the police or other regulatory/government authorities investigating suspected illegal activities, we are also required to share personal information with them.

We will also make some of your information available to other carefully chosen third parties. This will include banks, for the operation of your Super Lotto account; mobile network operators; or for the purpose of answering questions about your account, authentication agencies to verify your details when you open an account and to check your entitlement to use any debit card registered to your account; or agencies for the purpose of administering and managing your online account. In the event that you have a winning ticket number, we may disclose your information to the public in accordance with the Terms and Conditions.

We may also share the information with trusted business partners, including third party analytics providers (such as Facebook and Google), who use the information to measure certain data about the way users interact with the website and any App and to provide targeted advertising, when we have your consent to do so. You can opt out of this at any time.

Third parties referred to above cannot access your personal information or any information that is traceable to an individual player. Our trusted business partners are able to access the cookies in your browser when you visit their websites, and your advertising identifiers when you use any App. However, this information remains anonymous and does not identify you as an individual. It provides an overview of player behaviour in any App and helps us to understand which third party websites bring players to Super Lotto online and whether we’ve placed adverts effectively. It also allows our survey providers to identify players who have taken part in a survey before.


Information Security

Super Lotto is completely committed to information security. The Secure Socket Layer (SSL) employed on our website is our way of trying to guarantee the security of your information. SSL is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser.

It allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. Normally, data sent between browsers and web servers is sent in plain text—leaving you vulnerable to eavesdropping. If an attacker is able to intercept all data being sent between a browser and a web server, they can see and use that information.

More specifically, SSL is a security protocol. Protocols describe how algorithms should be used. In this case, the SSL protocol determines variables of the encryption for both the link and the data being transmitted.


Use of Cookies

Super Lotto uses cookies to optimise user-experience on our website and Apps. Cookies are generally designed to make the interaction between websites and users faster and easier. Our cookies don’t store private information like debit card details or personal address; they simply store encrypted information. Also, they don’t harm your device and you can block them by changing your browser settings.

We use both temporary and permanent cookies for different purposes.

The temporary cookies (session cookies) are only active while you are using our website and are deleted as soon as your website browser is closed. They help to keep track of your activity while on the site and therefore make it easier for you to move around and complete various tasks.

Permanent cookies (saved cookies) on the other hand, are stored on your device. They help us retain your player preferences and improve your online experience. They are also used to track player behaviour so as to enhance our targeting during online advertising on other internet sites. They can remain stored on your device for years.

In case you have any issue with the cookies, you can change the settings in your browser to accept or reject all or some cookies. Browser settings vary, but most can be changed via ‘Tools’ > ‘Options’ > ‘Privacy’. You can also check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie settings. If you choose to disable cookies, then please note that this may limit the way you use the Super Lotto website. For example, you may have to re-enter information that would have ordinarily been stored as a cookie. Alternatively, your browser may allow you to enable cookies for trusted websites only.

Please note that our website may contain links to other websites and we are not responsible for the content on these sites and we do not endorse or promote these sites.